Benefits for companion animal practices
INCREASED PROFIT
We know how important the bottom line is for any business. Research shows that consistent charging and itemised billing, which we can help you achieve, will generally increase turnover by 30-40 per cent. By sending text message updates and emailing statements you can quickly and efficiently contact customers, save on postage and reduce your carbon footprint. Vaccination reminders can also bring in additional revenue that is often overlooked. In using VetSCOPE our users can experience a notable increase in turnover.
CLINICAL HISTORY
VetSCOPE’s system makes managing and accessing case notes and clinical information easy. With just a few clicks you can store x-rays, lab reports, clinical data, referral letters, word and excel documents, voice notes and even video alongside each case file. Use your smartphone to capture wound shots, lameness, x-rays, movies and more, and easily upload and link these to your records too. You can further personalise your service and improve customer relations by including pet photos on screen when updating a client’s notes. You can even electronically capture customer signatures for treatment approval.
APPOINTMENTS AND WAITING ROOM – NOW ONLINE
Whether you work on an appointment basis or operate an open surgery, VetSCOPE can manage your practice. See who is in the waiting room, who’s next and how long they have been waiting. Client types can be colour coded so you can quickly identify what kinds of cases are presenting at your surgery that day. We also work in partnership with leading online appointments system Vetstoria which enables clients to book appointments directly through your website.
MULTI-USER AND LOCATION
Our system is optimised for use on multiple platforms, including Windows, Mac and iPad. VetSCOPE allows you to operate multiple branch locations from the one system. Calendars can be stored by branch and can be shared between branches to help make it easier to manage scheduling and appointments across multiple locations. Income is also recorded by branch, so you can measure the performance of individual practices.
MARKETING
The information stored in VetSCOPE can help you to produce targeted marketing campaigns that can generate additional revenue. For example, you can identify all the overweight Labradors of a certain age that have visited in the previous 18 months and send them a text promoting the latest dietary foods. VetSCOPE includes species and breed information to facilitate fast and accurate entry and retrieval of animals’ details.
REPORTS
Being able to generate accurate and easy-to-understand reports is vital in seeing if your business is meeting its KPIs. With VetSCOPE you can generate income reports on a daily, weekly or monthly basis and break this down by species, vet, breed and more. The system also allows you to prepare bank lodgments, see how much is owed by clients, report on top payers and send statements. You can print case history reports for referral or insurance cases, and print admission forms, hospitalisation sheets and euthanasia forms.
ACCOUNTING
In VetSCOPE all bills and payments automatically integrate with the included accounting software. This software includes full sales ledger, purchase ledger, nominal ledger, banking and stock control, letting you easily stay on top of your finances.
DATA TRANSFER
If you are converting from a card based system VetSCOPE will undoubtedly make your practice more efficient. If you are converting from a computer based system then let us transfer the data for you. We have successfully converted over 200 practices from other computer systems to VetSCOPE where they are enjoying the benefits our unique system has to offer.
“We’ve been using VetSCOPE since 2004 and were a paper based practice before that. I can honestly say that VetSCOPE have been instrumental in growing our business and making our lives easier. It’s not just the software that makes the difference – the staff at VetSCOPE have been extremely helpful over the years. Having competent support available at the end of the phone line is something that should not be underestimated.”
“We are a multi-branch practice based in Donegal supporting our large animal and small animal clients from three locations. We started using VetSCOPE in 2004. Through many changes in our practice over the intervening years it has been the one constant, working tirelessly to maintain our client records and deal with all our accounting queries – from VAT to the variety of reporting options. Over the years VetSCOPE software has continually evolved, providing us with updates to the software and offering new products and facilities that help our practice run smoothly.“