License

PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THIS SOFTWARE.  BY USING THIS SOFTWARE, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS LICENSE.  IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT USE THIS SOFTWARE AND PROMPTLY RETURN IT TO THE PLACE WHERE YOU OBTAINED IT FOR A FULL REFUND.
The enclosed “VetSCOPE Professional” Veterinary practice case management and accounts program (“Software”) is licensed, not sold, to you by Lawler Developments Ltd. for use only under the terms of this License, and Lawler Developments Ltd. reserves any rights not expressly granted to you.  You own the media on which the Software is recorded or fixed, but Lawler Developments Ltd. and its licensers retain ownership of the Software itself.

1. License.  This License allows you to:

  1. Use one copy of the Software on a single computer at a time.  To “use” the Software means that the Software is either loaded in the temporary memory (i.e., RAM) of a computer or installed on the permanent memory of a computer (i.e., hard disk, etc.).
  2. Make one copy of the Software in machine readable form solely for backup purposes.  As an express condition of this License, you must reproduce on each copy any copyright notice or other proprietary notice that is on the original copy supplied by Lawler Developments Ltd.

2. Restrictions. 

The Software contains trade secrets in its human perceivable form and, to protect them, you may not REVERSE ENGINEER, DECOMPILE, DISASSEMBLE OR OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN PERCEIVABLE FORM.  YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF.

3. Termination.

This License is effective until terminated.  This License will terminate immediately without notice from Lawler Developments Ltd. or judicial resolution if you fail to comply with any provision of this License.  Upon such termination you must destroy the Software, all accompanying written materials and all copies thereof, and Sections 6 and 7 will survive any termination.

4. Passwords.

The Software licensed to you contains features which are protected by certain passwords.  You are not authorised to enter, remove or change such passwords, and only Lawler Developments Ltd. is authorised to enter, remove or change such passwords.

5. Export Law Assurances.

You agree that neither the Software nor any direct product thereof is being or will be shipped, transferred or re-exported, directly or indirectly, into any country prohibited by the United States Export Administration Act and the regulations thereunder or will be used for any purpose prohibited by the Act.

6. Limited Warranty.

Lawler Developments Ltd. warrants for a period of ninety (90) days from your date of purchase that
  1. the media on which the Software is recorded will be free from defects in materials and workmanship under normal use, and
  2. the Software as provided by Lawler Developments Ltd. will substantially conform to Lawler Developments Ltd.’s published specifications for the Software.  Lawler Developments Ltd’s entire liability and your sole and exclusive remedy for any breach of the foregoing limited warranty will be, at Lawler Developments Ltd’s option, replacement of the media, refund of the purchase price or repair or replacement of the Software.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY LAWLER DEVELOPMENTS LTD. LAWLER DEVELOPMENTS LTD. AND ITS LICENSERS EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE AND ACCOMPANYING WRITTEN MATERIALS.  BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

7. Limitation of Remedies and Damages.

In no event will Lawler Developments Ltd., its parent or subsidiaries or any of the licensers, directors, officers, employees or affiliates of any of the foregoing be liable to you for any consequential, incidental, indirect or special damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information and the like), whether foreseeable or unforeseeable, arising out of the use of or inability to use the software or accompanying written materials, regardless of the basis of the claim and even if Lawler Developments Ltd. or a Lawler Developments Ltd. representative has been advised of the possibility of such damage.  Lawler Developments Ltd.’s liability to you for direct damages for any cause whatsoever, and regardless of the form of the action, will be limited to the greater of €500 or the money paid for the software that caused the damages. 

GDPR and you

On May 25, 2018 the General Data Protection Regulation (GDPR), a piece of EU-wide legislation, came into effect. GDPR requires additional safeguards around disclosure and consent regarding your personal information that we use. In our full compliance with this requirement, please find the below information.

Who we are
VetSCOPE is owned wholly by Lawler Developments Limited; an Irish company based in Dublin that was established in 1997. Any reference to “VetSCOPE”, “us” or “we” used in this information also means Lawler Developments Limited.

What data we require
The personal data we need from you is basic data; such as your name, address, contact details and any banking information for our billing. We do not collect any other personal data such as age, gender or internet activity. We do not employ any digital applications that passively gather any other personal details.

Why we need the personal information we collect
The personal information we require is used for record keeping and accounting. This information is legally required for activity such as billing, audit and issuing VetSCOPE licenses. At times, we may also use your personal information in order to contact you with additional information, such as upcoming training course dates, upgrades and new products.

Your data and third parties
We do not share your personal details with any third parties that traffic in data collection, such as direct marketers. If a situation arrises where a third party is needed; for example: debt collecting, you will be notified before hand. 

For clients who use the SMS messaging service in VetSCOPE: the details you provide to us for the service is shared with the messaging service provider who is based outside the EU (Republic of South Africa). Your details are used by this third party only for the purpose of providing the SMS service.

How long we hold you data for
We hold your information as long as  you are a client and for a period of time afterwards in order to meet our legal and regulatory obligations. We do not hold it any longer than what is necessary.

How we keep your data safe
The personal data you provide to us is stored in a secure location. All data is safeguarded from both physical damage and digital threats, such as viruses and data theft.

Consent
We will contact you regarding any consent that is needed for the information we have. We will ensure to use a quick and straight forward method for the completion of this process.

Your rights under the GDPR
Under the new legislation, you have several rights regarding your personal data. This includes your right to:

  • Receive a copy of your data
  • Correct any inaccuracies in your data 
  • Withdrawal of your consent at anytime
  • Lodge a complaint with a Data Protection Authority

Click on the button below to go to the Irish Data Protection Commissioner website with further information about your rights under the GDPR

Best practices for you and your clients
The GDPR impacts everyone; this includes your clients. You are responsible for making sure your veterinary practice is compliant. VetSCOPE can facilitate a best practices approach in regards to the client data that you have stored in it. We can provide further information about this, however; we are not responsible for making your practice compliant and we cannot offer any legal advice.

Some useful first steps to take
Here are some useful first steps to take when approaching how GDPR impacts your practice:

  • Identify what client information you hold. By knowing exactly what information you store, you will know what is impacted by the legislation.
  • Identify how you obtained it. As consent is key to the GDPR, a review of the consent you have already received from your clients can help you understand what is still needed.
  • Identify exactly what you use the client information for. How you use your client information has different implications under the legislation.
  • Identify if you share any of your client’s  information. For example: if you need to provide us with a backup of your VetSCOPE system, you need to ensure that your clients have consented to allowing a 3rd party (VetSCOPE) access.

VetSCOPE Software and GDPR
We have implemented some new functions in VetSCOPE to ensure you can track your complience for each client. Each client will be either Approved, Restricted or marked for deletion. Vaccine reminders and mailshots will automatically exclude unapproved clients from any communication. To send a copy of a persons data, goto their client record and click on the copy button to the right of the search box. The details can then be pasted into an email and sent to the party concerned.

Further information
For further information about the GDPR, please click on the link to the Irish Data Protection Commissioner website

Data Protection Commissioner