Bigger and better screens
VetSCOPE v14 has had a facelift. To take into account larger monitors and poorer eyesight as we get older we have changed all screens to have larger text and to use more of the screen. The screens are using a new colour palette to be easier on the eye and make the important information stand out.
User accounts have been revised to allow each user have their own set of access privileges. Each privilege setting can now be set to the Master password or the individual password or off altogether so that no password is required. Now a power user can set the system up so that they rarely have to enter a password. A novice user can be prevented from accessing sensitive parts of the system. The Customer Relationship Management (CRM) section can now show only the CRM entries for the logged in user or the full list for all users as required.
Easier to Navigate / Use
The Main Menu has been revised with an easier to use graphical interface which will suit front of house staff in particular. A separate more detailed interface with access to all parts of VetSCOPE is available to power users. There is even a classic interface which is the same as earlier versions for die-hards. You can even set this as a preference in user accounts so different users can have different interfaces to work from.
Built in Video Tutorials
VetSCOPE v14 has built in Tutorial Videos based on YouTube. This enables the VetSCOPE team to update the videos on YouTube and remotely make them available to your system. Now new users can easily learn how to use VetSCOPE just by sitting in front of it and watching a video. Refresh yourself on facilities that you use only once in a while and/or see things you never considered possible.
Many customers would show a considerable saving in postage, materials and time if statements could be emailed to clients. This is now possible in VetSCOPE v14. A Gmail account is required for this purpose. There is no cost in setting one up. There is a limit of 2000 emails sent per 24hour period, however we feel that this limit will probably never be exceeded. Sending email statements is very easy just using a simple wizard to select the accounts required. A detailed statement will be sent to those in the current period and a simple statement to those outside the period. Its even possible to print and post the statements for the current period and just email those outside the period.
The message to appear on statements for the current period and the statements outside the period can now easily be edited from the Main Menu. This makes it more convenient and easier to see how the message might look on the final statement.
A new Dashboard is incorporated directly into VetSCOPE v14 with the ability to compare figures across different years and months. The Dashboard now displays the Revenue by month comparatively to the same month last year, similarly profit by month and percentage paid by month. For the current year the monthly figures for the number of visits, the number of new clients and the average visit revenue are also displayed.
The reminder system has been overhauled to allow for reminders to be sent more easily by SMS / email and Letter. Reminders can now be sent to all appointments for a day or a week at one time. Reminders can include animal name, appointment date, time, and issue. When reminders are sent using SMS any un-delivered messages will be immediately highlighted.
The multi price section is a very powerful area of VetSCOPE. We are now adding the function to link a client or supplier record to the multi price. This new function is called Multi-Layer pricing. This will now make it possible, for example, to setup a Gold, Silver and Bronze pricing structure and apply this to a client and then link it to the Gold, Silver or Bronze multi price lines.
- Post multiple financial periods simultaneously
- Global date setting for Stock, Accounts and Dashboard
- Aged Balance report by Branch
- Update all multi price cost items at the same time not just first line
- Export Detailed VAT Report to Excel
- Bill directly from Large Animal Calendar
- Sales charting on client screen
- Transfer ownership of pet function
- Transfer whole account by date
- Search by animal name in calendar
- Highlight client notes
- Deleted visits recorded in Log
- Personal CRM view for Logged in users
- Change mobile and email address from within a transaction
- Resend prescriptions with original signature
- Amnesty reminders
- Auto complete Financial periods when running Nominal reports
- Better Trial Balance Error check
- Export VIES Report (ROS Compatible)
- Waiting Room and Hospital lists refresh automatically
- Early Settlement Discount
We recommend FileMaker v15 or higher which requires Mac OSX 10.11 or Windows 7 SP1 Pro or higher. Please ensure your hardware and operating systems are up to date before requesting upgrade. NOTE 25/9/18: Apples latest release of the OS Mojave is currently NOT compatible with FileMaker and therefore VetSCOPE. This should be resolved in Nov/Dec 2018.